FAQs

Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and more. All payments are processed securely in US dollars (USD).

2. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times may vary depending on your location, but most orders arrive within 5–10 business days.

3. How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your package’s progress.

4. Can I change or cancel my order?
We can only modify or cancel orders within 24 hours of purchase. Please contact us as soon as possible at [email protected] if you need assistance.

5. What is your return policy?
You can return unopened and unused items within 30 days of delivery. For detailed information, please see our Refund and Returns Policy or email us directly.

6. What if my item arrives damaged or incorrect?
If you receive a damaged or wrong product, contact us within 7 days with your order number and photos. We’ll quickly arrange a replacement or refund.

7. How can I contact customer support?
For any questions or issues, our support team is available via email at [email protected]. We aim to respond within 24–48 hours.